We leverage top class IT Services & Consulting for Travel & Tourism Enterprises adding value to the business bottom-line. We not only help our clients to substantially bring down their costs, but also improve their business processes to get the most out of the flat world dynamics.

Basic Support (AMC)
  • Business Hours Support Essentials
  • Includes Technical Support
  • Delivery of replacements part (upgrades)
  • Rights to new software releases
  • 24/7 access to online support resources (OTS)
Enhanced Support (Hosting)
  • Business Hours Support Essentials
  • Round-the-clock technical support
  • Next business day onsite response
  • Proactive remote monitoring and resolution
  • 24/7 support for production environments
GI Premium Support Option (SLA)
  • Mission-critical support for fastest resolution
  • 24/7 technical support and monitoring
  • Agreed SLA with commitment on service levels & assurance
  • Installation of operating environment updates
  • Installation of all new releases
  • Priority onsite response for critical issues